Last updated: August 26, 2026
At DigiT World, customer satisfaction is our top priority. We offer a transparent refund and exchange policy for all digital products.
Eligibility for Refunds
- Unused/Unactivated Keys: You may request a full refund within 7 days of purchase if the license key has not been activated or redeemed.
- Defective Keys: If a key is invalid or fails activation, our support team will verify with the software vendor and provide an immediate replacement or full refund within 24 hours.
Non-Refundable Circumstances
- Keys that have been successfully activated on your hardware or bound to your personal Microsoft account.
- Purchases made by mistake where system requirements were not met (e.g., attempting to install Windows 11 on unsupported hardware without checking compatibility).
How to Request a Refund
Contact us at support@digitworld.in or open a support ticket in your account with your order number and screenshot of the error.